Imagine this:
You show up on time every day. You keep the machines running, help customers face-to-face, stock the shelves, fix what’s broken, or make sure the shipments go out on time. You do the work that keeps everything moving. But when it comes to communication, updates, and basic tools to stay informed or organized—you’re completely out of the loop.
You don’t have a company email.
You weren’t given a laptop.
You can’t use the company calendar or see meeting notes.
No chat system. No documents. No digital workplace. No way to ask a question or share an idea unless you catch someone in person.
You start to wonder—if this company cares about its people, why does it feel like we don’t count?
Most frontline workers don’t get access to tools like Office365 or Google Workspace. These platforms were made for people who sit at desks, and so most companies don’t even try to offer them to folks on the floor, in the field, or on the road.
But here’s the thing: we still need to know what’s going on.
We still need to:
Get our schedules
Understand new policies or changes
See safety updates or announcements
Request time off or report an issue
Know what’s expected of us today
When that kind of information is only available in an office, said once in a meeting, or buried in someone’s inbox that we don’t have, we’re left guessing. Or worse—blamed for “not following instructions” we never got.
When you walk past a manager typing away on their computer, it’s hard not to notice: there’s a whole part of the company you’re not part of. They’re connected. You’re not.
That creates a divide—not just in communication, but in culture.
You don’t hear about birthdays, celebrations, changes in leadership, or big wins. You don’t see the values on the wall lived out in your day-to-day. You feel like a number. Not a team member.
And honestly, it doesn’t have to be that way.
What frontline teams need isn’t more emails. It’s a better system built for how we actually work.
Something simple. Something you can check on-demand. Something where schedules, updates, requests, and training are all in one place—and actually make your day easier, not harder.
UnDesked is finally making this possible. It’s not about giving frontline workers a million apps to manage—it’s about one place that connects us to what we need, just like Google Workspace or Office365 does for office workers.
Because at the end of the day, every worker deserves to feel informed, included, and valued.
If you work in HR, ops, or leadership, here’s a simple test: ask your frontline employees how they get important updates. Ask if they feel informed. Ask if they feel seen.
You might be surprised by the answers.
Then ask yourself: what would it look like to bring everyone into the same conversation?
Let’s stop leaving the most essential people out of the loop—and start building a workplace that includes everyone.