Your ERP is the backbone of your operation. But it was never meant to be the face.
Enterprise Resource Planning (ERP) systems are built to help you manage your business at scale. They bring structure to purchasing, inventory, finance, production schedules, and more. If you're in manufacturing, logistics, energy, or any complex industry, your ERP is probably essential. But it’s also probably invisible to the people actually doing the work on your floor, in your field, or in your warehouse.
That’s where UnDesked comes in.
Let’s give credit where credit is due. ERP systems are amazing at what they were built for:
Planning and scheduling production
Managing supply chains and purchasing
Tracking costs and inventory levels
Creating a single source of truth for operations data
In other words, ERP handles the logic of your business. It makes sure the right material is in the right place, at the right time, in the right quantity. It keeps leadership informed and business decisions grounded in data.
But that’s also the problem—it’s built for planners, not producers. Most ERPs were never designed for frontline use.
Here’s what your ERP system doesn’t do well:
Delivering real-time communication to workers
Capturing daily incidents, delays, or near-misses
Simplifying training, onboarding, or job bidding
Distributing SOPs or safety content where people can actually use them
Making task assignments and expectations visible to employees
Collecting feedback or forms from the floor
For your supervisors, line workers, drivers, and maintenance teams, ERP might as well be a black box. It might hold their job numbers or materials, but it doesn’t help them move through their day. That disconnect is where you lose efficiency, quality, and engagement.
UnDesked is not trying to replace your ERP. It's designed to work with it—to make its insights actionable and its plans practical.
We do that by giving your team:
Hubs built for each role – So each worker can see exactly what they need for the day: work order forms, instructional videos, tasks, SOPs, safety alerts.
Workflows that digitize tribal knowledge – Think training checklists, job bids, maintenance requests, or work orders.
Messaging and signage that actually gets seen – Broadcast updates, KPIs, and alerts on breakroom TVs, text messages, and kiosks.
Mobile and touchscreen access points – So no one needs to sit at a desktop or log into a complicated ERP screen.
ERP thinks in systems. UnDesked thinks in people.
Your ERP stores the official version of a work instruction. Great. But how do you make sure the right person sees it, reads it, confirms they understand it, and follows it?
With UnDesked, you:
Assign the SOP to a specific role or shift
Include a video or visual guide
Attach a quiz or digital acknowledgment form
Track completion in real time
Send reminders or alerts if a step is skipped
Now your ERP isn’t just a repository—it’s part of a functioning loop between planning and execution.
Your ERP is the backbone of your operation. But it was never meant to be the face.
That’s what UnDesked delivers: a purpose-built, practical interface for your frontline. We make sure the tools, content, and communication that support daily work are always available, always current, and always easy to use.