Your ERP is the backbone of your operation. But it was never meant to be the face.
Enterprise Resource Planning (ERP) systems are built to help you manage your business at scale. They bring structure to purchasing, inventory, finance, production schedules, and more. If you're in manufacturing, logistics, energy, or any complex industry, your ERP is probably essential. But it’s also probably invisible to the people actually doing the work on your floor, in your field, or in your warehouse.
That’s where UnDesked comes in.
What Your ERP Does Well
Let’s give credit where credit is due. ERP systems are amazing at what they were built for:
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Planning and scheduling production
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Managing supply chains and purchasing
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Tracking costs and inventory levels
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Creating a single source of truth for operations data
In other words, ERP handles the logic of your business. It makes sure the right material is in the right place, at the right time, in the right quantity. It keeps leadership informed and business decisions grounded in data.
But that’s also the problem—it’s built for planners, not producers. Most ERPs were never designed for frontline use.
Where ERP Leaves the Frontline Behind
Here’s what your ERP system doesn’t do well:
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Delivering real-time communication to workers
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Capturing daily incidents, delays, or near-misses
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Simplifying training, onboarding, or job bidding
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Distributing SOPs or safety content where people can actually use them
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Making task assignments and expectations visible to employees
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Collecting feedback or forms from the floor
For your supervisors, line workers, drivers, and maintenance teams, ERP might as well be a black box. It might hold their job numbers or materials, but it doesn’t help them move through their day. That disconnect is where you lose efficiency, quality, and engagement.
UnDesked = Your Frontline Interface
UnDesked is not trying to replace your ERP. It's designed to work with it—to make its insights actionable and its plans practical.
We do that by giving your team:
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Hubs built for each role – So each worker can see exactly what they need for the day: work order forms, instructional videos, tasks, SOPs, safety alerts.
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Workflows that digitize tribal knowledge – Think training checklists, job bids, maintenance requests, or work orders.
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Messaging and signage that actually gets seen – Broadcast updates, KPIs, and alerts on breakroom TVs, text messages, and kiosks.
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Mobile and touchscreen access points – So no one needs to sit at a desktop or log into a complicated ERP screen.
ERP thinks in systems. UnDesked thinks in people.
Real-World Example: SOP Delivery
Your ERP stores the official version of a work instruction. Great. But how do you make sure the right person sees it, reads it, confirms they understand it, and follows it?
With UnDesked, you:
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Assign the SOP to a specific role or shift
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Include a video or visual guide
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Attach a quiz or digital acknowledgment form
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Track completion in real time
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Send reminders or alerts if a step is skipped
Now your ERP isn’t just a repository—it’s part of a functioning loop between planning and execution.
The Bottom Line
Your ERP is the backbone of your operation. But it was never meant to be the face.
That’s what UnDesked delivers: a purpose-built, practical interface for your frontline. We make sure the tools, content, and communication that support daily work are always available, always current, and always easy to use.