Case Study
How a Fortune 500 manufacturer cut incidents 60% and 10x'd near-miss reporting.
A leading Fortune 500 plastic manufacturer moved 8,500 deskless workers across 50 facilities off paper and point tools onto one multilingual platform, and turned $4 million in excess safety cost into measurable savings.
The challenge
A sprawling deskless workplace, disconnected from its own safety program.
With more than 265 global facilities and 46,000 employees, this manufacturer struggled to manage safety, compliance, and communication for workers who never sit at a desk. Across 50 key facilities employing 8,500 people, 80% of them without a company computer or email, analog processes and fragmented tools left workers and managers cut off from critical resources.
The result was roughly $4 million a year in excess workers' compensation and visitor-liability costs, far beyond the safety budget. The company set three goals: reduce incidents, increase near-miss reporting to get ahead of risk, and cut safety costs by streamlining workflows and training.
What UnDesked put in place.
One connected platform, delivered to workers wherever they were: on the line, in a shipping yard, or in a work vehicle.
Dynamic digital signage
UnDesked turned the facility TVs already on the floor into dynamic signage across all 50 sites, pushing safety and compliance updates instantly. Engagement specialists built videos, images, and interactive surveys per location, and on-screen QR codes linked straight to phones for near-miss reports and post-incident First Alerts.
Centralized resource hubs
With the no-code Resource Builder, the company compiled handbooks, policies, and training into one library reachable at kiosks or by QR code: near-miss forms, PPE training, SDS lookups, production and scrap reporting, and Lockout / Tagout instructions. Multi-language support delivered every resource in each worker's preferred language.
Recurring assignments and emergency comms
Routine tasks like Lockout / Tagout training and check-ins ran on recurring assignments, staying consistent without burdening managers. When incidents happened, instant First Alerts went out by signage and mobile, and an integrated emergency system gave one real-time view of everyone on site for location-specific alerts.
Check-in kiosks for visitors and contractors
Custom check-in kiosks took over visitor and contractor management, automating safety orientations, signature collection, and document retention by visitor type. In remote spots like shipping yards, QR codes gave instant access, while employee onboarding, incident reporting, and maintenance requests were centralized and automated.
The results, for 8,500 deskless workers.
Measured across the first two years on the platform.
Safer work environment
Streamlined operations
Empowered workforce
What they used.
The same products on the rest of this site, working together on one platform.
UnDesked turned our chaotic deskless workplace into a streamlined operation. The signage and kiosks standardized safety and compliance for employees and visitors alike, while mobile access brought critical resources to our workforce on the move. We have seen a dramatic drop in incidents and costs, and our near-miss reporting has never been stronger.
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