Solutions / Messaging

Messaging

Message the floor, and hear back.

Direct messages, group channels, broadcasts, and alerts, all in one place. Off personal text threads and the all-staff email, onto a channel the whole floor can actually use, in the language they read.

Built multilingual, so a message you send once reaches every worker in the language they read, and their reply comes back to you in yours.

Line 3 ChannelMESSAGING
Supervisor
Heads up, changeover at 2pm.
Operator
Got it, prepping the line now.
Supervisor
Thanks. Ping me if the tooling is short.
Direct and group channels, by line, shift, or role.
Plant Update: New Break ScheduleBROADCAST
Starting Monday, break times shift by 15 minutes. Tap to confirm you have read this.
Read & acknowledge
Read this message
410 of 600 read
Critical AlertALERT
Severe weather warning
Move to interior shelter areas now.
now
Targeted by site, delivered in every language at once.
Pulse CheckSURVEY
Do you have the tools you need to do your job safely?
Yes, always
Most of the time
Often not
Anonymous option. Results roll up by line and shift.

Floor messaging is scattered across apps nobody controls.

Personal text threads, a group chat the supervisor started, a PA that echoes, and an all-staff email half the floor cannot open. Nothing is tracked, nothing is translated, and the message rarely lands.

Personal text threadsSupervisor group chatsAll-staff emailPA announcements
Printed memosVerbal relayPhone trees
Manager pass-downWord of mouth
Every message, on one platform.

Direct, group, broadcast, and alerts, in one place, tracked and translated.

This is true even for an English-only floor. 54% of deskless workers have limited email access,2 so the channels HQ relies on never reach them. Add a multilingual workforce and a personal text thread reaches no one.

What messaging actually replaces.

Real conversations and broadcasts, running on UnDesked. Click any capability to see the flow and the features behind it.

These seven are examples, not limits. Every one is built from the same drag-and-drop blocks, so if your team runs a message flow that is not here, you build it. There is no cap on flows.
Direct & group channels
Talk with the floor, both directions.
Line 3 ChannelMESSAGING
Supervisor
Heads up, changeover at 2pm.
Operator
Got it, prepping the line now.
Supervisor
Thanks. Ping me if the tooling is short.
Direct and group channels, by line, shift, or role.
What is included
  • Direct and group channels
  • Send and receive messages
  • By line, shift, or role
  • Attach photos and files
  • Searchable history
Replacespersonal texts and shouting across the line
Broadcasts & announcements
Reach everyone, confirm they saw it.
Plant Update: New Break ScheduleBROADCAST
Starting Monday, break times shift by 15 minutes. Tap to confirm you have read this.
Read & acknowledge
Read this message
410 of 600 read
What is included
  • Push to plant, site, or role
  • Read receipts and acknowledgement
  • X of Y read in real time
  • Schedule and pin
  • In every language
Replacesthe break-room bulletin board
Translated both ways
Author in one language, land in theirs.
Line 3 ChannelTRANSLATED
Operator
¿El cambio de turno sigue a las 3?
Supervisor reads
Is the shift change still at 3?
Supervisor
Yes, 3pm sharp.
They write in Spanish, you read English. Automatic, both ways.
What is included
  • Author once, deliver in 210+ languages
  • Replies translated back to you
  • Per-worker language
  • Nothing to copy or paste
  • Same on every channel
Replacesa coworker stopping to translate
Targeted sends
The right message to the right people.
Update: Quality HoldTARGETED
AudienceLine 4, all shifts
MessageHold all Lot 88 product
Delivered58 of 58
Acknowledged54 of 58
Segment by line, shift, role, or location. No spray-and-pray.
What is included
  • Segment by line, shift, role
  • Delivery and read tracking
  • Acknowledgement required
  • Scheduled or instant
  • No all-staff blasts
Replacesall-staff email blasts
Urgent alerts
When it matters, everyone now.
Critical AlertALERT
Severe weather warning
Move to interior shelter areas now.
now
Targeted by site, delivered in every language at once.
What is included
  • Instant push alerts
  • Target by site, line, or role
  • Delivery and read tracking
  • Emergency override
  • Every language at once
Replacesphone trees and PA guesswork
Read receipts
Know it landed, not just that you sent it.
Message: Lockout ProcedureDELIVERY
92%
read within the hour
Delivered600 of 600
Read552 of 600
Acknowledged410 of 600
Awaiting48 of 600
Delivery, read, and acknowledgement, in real time.
What is included
  • Delivery and read tracking
  • Acknowledgement required
  • Real-time roll-up
  • By line, shift, or role
  • Follow up on the gaps
Replaceshoping the memo got read
Polls & quick surveys
Ask the floor, hear back in seconds.
Pulse CheckSURVEY
Do you have the tools you need to do your job safely?
Yes, always
Most of the time
Often not
Anonymous option. Results roll up by line and shift.
What is included
  • Pulse polls in a message
  • Anonymous responses
  • Roll-up by line and shift
  • Scheduled or one-off
  • In every language
Replacespaper surveys nobody returns
Build your own
The seven here are examples, not limits.
Build your ownNO CODE
Drag the same building blocks into any message flow your team runs.
MessageBroadcastAlertPollAcknowledgeAttachTranslateRecord
New message flow
No limit on flows. If your team sends it, you can build it.
What is included
  • Drag-and-drop building blocks
  • No code required
  • Unlimited message flows
  • Any flow your team runs
  • Same engine, same translation
Replaceswhatever messaging app is left

Messaging, every worker

Text the floor. The floor texts back.

Message individuals, groups, or screens, and let workers reply in their own language.

From your phone to the floor, and back.

When a message reaches every worker where they are and in their language, it lands, gets acknowledged, and the floor can answer.

Send

Direct, group, or broadcast

Reach

On mobile, kiosk, and signage

Translate

In every worker’s language

Confirm

Delivery and read receipts

Respond

The floor replies, both ways

83% of frontline workers say they miss information that is not delivered where they are.1 A channel they actually use changes that.

Built on the platform, not bolted together.

Every message flow is made from the same building blocks, deployed to any surface, translated underneath.

Building blocks

Forms, media, tests, agreements

Workflows

Sequenced and automated

Any surface

Signage, kiosk, mobile, tablet

The supercharger

Now, in every language.

Every message in each worker's language. A note authored once reaches a Spanish reader in Spanish and a Vietnamese reader in Vietnamese, and their reply comes back to you in English, automatically.

Works for an English-only floor. Becomes essential for a multilingual workforce, where an unread safety alert is a hazard.
See the AI Translation Engine
Operator
¿El cambio de turno sigue a las 3?
Asked in Spanish
Supervisor reads
Is the shift change still at 3?
Read in English
Cambio de turno: 15:00 en la línea 3

Proof

The frontline is the last to know.

0%of frontline workers miss information they cannot access1
0%of deskless workers have limited email access2
0%say their company communicates worse with them than office staff2
A manufacturing facility floor where messages need to land

Works with the rest of UnDesked.

Messaging gets stronger paired with the rest of the platform your floor runs on.

See messaging on one platform.

Bring a message or an alert you send today. We will build it live.

Sources

  1. Workplace Intelligence, 2022; 83 percent of frontline workers miss important information that is not communicated in a way they can access.
  2. Firstup survey of 1,000 U.S. deskless workers, 2025. firstup.io