Visitor & Contractor Management
Every visitor and contractor, checked in, badged, and compliant.
From the lobby to the shipping dock to the contractor gate, UnDesked checks people in, prints the badge, collects the paperwork, and tells the host they have arrived. This is the most mature, most widely deployed part of the platform.
Built multilingual, so check-in and contractor onboarding happen in the visitor's language.
One front door for the whole site.
The old way is a stack of disconnected habits at every entrance. UnDesked folds them into one system that works the same at the lobby, the dock, and the gate.
What it does, end to end.
Click through the pieces of a visit, from the invite before arrival to accounting for everyone in an evacuation.
- Contractor, corporate, regulatory, delivery, applicant, each with its own flow
- Photo and ID capture at arrival
- Only the right visitor types show at each door
- Wrong-door visitors are redirected automatically
- Invite by email or text, or post a permanent QR link
- Bulk CSV invites with automatic 24-hour reminders
- Pre-registered visitors skip what they already completed
- Batch check in a whole bus from the back end at once
- Collect insurance and license uploads up front
- A site-safety agreement and orientation video
- A passing quiz before the badge will print
- Expiring documents prompt a fresh upload
Checked in at the Main Lobby to see you. Photo attached.
- Text, email, or a Microsoft Teams card with the visitor's photo
- Canned replies like Be right there, sent back to the visitor
- Route to the host and a backup group at the same time
- Every message templated with visitor, company, and checkpoint
- Prints at the kiosk in seconds
- A distinct design and color for each visitor type
- Photo, company, host, and expiry on every badge
- Access level and escort rules printed on the front
- Broadcast fire, lockdown, or evacuation from any phone
- Overrides every notification preference, everyone gets it
- Include a muster point map link in the message
- Account for people by checking them off the live roster
Every visitor, every contractor
Know who is on site, in one place.
Check-in, badging, and contractor onboarding on one platform, in every visitor's language.
A contractor's whole arrival, automated.
Every contractor moves through the same sequence, set up once and translated automatically. Steps route on their own, and the badge will not print until each one is done.
Answer yes to a question like roof access and a hot work permit is added on the spot, routed to the contractor and the host to co-sign. Nothing prints until everything required is complete.
Made from the same building blocks.
Visitor and contractor management is not a separate silo. It is assembled from the platform's resource types, so you can edit any step, reorder it, or add your own.
Upload
COI, driver's license, certifications
Media
Orientation and safety videos
Form
Check-in details, JSAs, incident reports
Test
A safety quiz before the badge prints
Agreement
Site safety agreement, NDA, policy sign-off
External link
Parking, benefits, or careers portal
Badge
Printed visitor and contractor badges
Notification
Host alerts by text, email, or Teams
Security and compliance, built into the front door.
For sites with real security exposure and regulatory requirements, screening and documentation happen at check-in, before anyone reaches the floor.
Internal and organizational watch lists
Screen every check-in against your own lists and organization-wide lists. A flagged name never makes it onto the floor.
ITAR and export-control screening
Capture citizenship and approvals, and flag visitors and contractors for ITAR and export-control review before access is granted.
Discreet, multi-channel alerts
On a match, security is alerted silently by Teams, text, email, or a coded message on digital signage, while the visitor sees an ordinary screen.
Audit-ready documentation
Every check-in, signed agreement, and uploaded document is time-stamped and exportable. An inspection becomes a search, not a scramble.
Onboard on arrival
Safety briefings before the first step.
Contractors complete site-specific training at check-in, acknowledged in their own language.
Deploy it at every way in.
A workstation is wherever you need to control access. Run the same check-in on a kiosk, a tablet, or a printed QR code, at every point people enter the site.
Main lobby
A 27-inch kiosk with a built-in camera and badge printer.
Guard shack
Staffed check-in on a kiosk or a tablet.
Outer gates and fence line
A printed QR code, no hardware required.
Shipping and receiving
Carrier check-in at a dock kiosk or by QR.
Side and employee doors
A QR code or badge scan at every entrance.
Rally and muster point
The live roster on mobile admin, no hardware.
Hardware to match the spot.
The standard workstation is a 27-inch, industrial-grade touchscreen with a built-in camera for visitor photos and a badge printer. Anywhere a kiosk is overkill, a printed QR code runs the exact same check-in.
The supercharger
Check in, in their language.
Contractors and delivery drivers are among the most multilingual people who walk through your doors. UnDesked runs the entire check-in and contractor onboarding flow in the visitor's language automatically, in 210+ languages, and prints a badge the floor can still read in English.
IT keeps control.
Visitor and contractor management plugs into the stack IT already runs, so the front door is one less thing to govern separately.
Microsoft Teams
Check-in cards with photos and canned replies, right in Teams.
SSO, SCIM, and RBAC
Provision admins through your identity provider and scope what each role can see.
Microsoft 365
Hosts, groups, and notifications map to the directory you already run.
API and webhooks
Push visit and compliance records into the systems of record IT maintains.
See your front door run on UnDesked.
Bring your visitor types, your contractor requirements, and your busiest entrance. We will build the check-in live, in the languages your visitors speak.