UnDesked & the HRIS/HCM: Why Your Frontline Workforce Needs Both

If you're part of an HR, safety, operations, or IT team, you've probably heard of HRIS or HCM systems. These tools do a great job with things like payroll, benefits, and employee records. But when it comes to helping your frontline workforce stay informed, safe, and productive every day, they come up short.

That’s where UnDesked comes in.

HRIS and HCM Handle the "Who" and the "What"

HRIS (Human Resource Information Systems) and HCM (Human Capital Management) platforms are essential for managing the people side of your business. They are great at what they’re built for—tracking and managing people data. They help answer questions like:

• Who works here?

• What are their roles, titles, and pay?

• Are their benefits, tax forms, and compliance documents up to date?

These systems are powerful databases. They help HR departments stay organized and compliant. But when it comes to day-to-day communication, task management, collaboration, or operations support—especially for teams that don’t sit at desks—they often fall short. They don't help employees do their jobs on the floor, in the field, or at the plant.

UnDesked Helps with the "How"

UnDesked is a frontline productivity platform. That means it focuses on the daily actions that keep a facility running smoothly: training, communication, safety reporting, task tracking, and more.

Where your HRIS helps you store a training record, UnDesked helps you deliver the training itself—through videos, quizzes, kiosks, and more. Where your HCM tells you who passed a background check, UnDesked helps that person get oriented, sign documents, and start work safely.

Think of UnDesked as the Frontline Interface

Instead of relying on bulletin boards, binders, or hallway conversations, UnDesked brings structure and visibility to the places where HRIS and HCM can't reach. We provide:

• Hubs for every role—from drivers to line workers to supervisors—curated with the tools, documents, resources, and training they need.

• Digital workflows to automate repetitive tasks like incident reporting, job bidding, and work orders.

• Assignments and self-service to create clear task and project management while driving employee engagement and workflow adoption.

• Text messaging and digital signage to broadcast safety updates, shift changes, or emergency alerts instantly.

• Touchscreen kiosks, tablets, and mobile-friendly interfaces so employees can check in, complete training, or access HR tools without needing a dedicated computer.

A Better Way to Support the Frontline

Think of UnDesked as the missing half of your digital workplace. Your HRIS is your system of record. UnDesked is your system of action.

You don’t have to choose. In fact, most of our customers get the best results when they use UnDesked with their existing systems. We’re here to make everything else more visible, more accessible, and more useful—especially for the people who aren’t at a desk all day.