Hospitality: Keeping Every Guest Experience On Track
UnDesked connects housekeeping, front desk, maintenance, and event staff with real-time instructions, updates, and issue tracking- no logbooks required.
Hotels, resorts, and event spaces rely on seamless coordination between dozens of roles and departments. But most frontline teams still operate with radios, paper logs, and shift notes that get lost or ignored. Rooms go uncleaned. Requests go unanswered. UnDesked brings every role into one live system ensuring nothing slips through the cracks, no matter the guest load.
Finally, a platform designed for your:
• Housekeeper
• Room Attendant
• Front Desk Agent
• Concierge
• Bellhop
• Valet Attendant
• Maintenance Technician
• Facilities Manager
• Event Coordinator
• Banquet Server
• Line Cook
• Sous Chef
• Kitchen Steward
• Restaurant Server
• Bartender
• Barback
• Host/Hostess
• Housekeeping Supervisor
• Guest Services Manager
• Front Office Manager
• Night Auditor
• Spa Attendant
• Pool Attendant
• Laundry Attendant
• Porter
• Security Officer
• Hotel Operations Manager
• Training Coordinator
• General Manager
How UnDesked Helps
• Assign and verify room cleanings, turn-downs, and deep cleans
• Dispatch maintenance tasks instantly across properties
• Track guest requests and service recovery in real time
• Standardize training and onboarding for new staff
• Coordinate banquets, events, and shift coverage across teams
• Push updates and SOPs to shared screens or mobile devices
Use Cases You'll Use
Housekeeping Task Management
Assign, update, and verify room cleanings with live status views
Maintenance Work Orders
Log and dispatch fix requests instantly with escalation routing
Guest Request Tracking
Capture, assign, and close out requests with visibility for all departments
Event & Banquet Coordination
Keep kitchen, setup, and service staff aligned in one live workflow
Use Cases You'll Use
Lost & Found Logging
Record, tag, and track found items across shifts and departments
Training and Onboarding Checklists
Deliver sequenced task lists for role readiness and compliance
Front Desk Communications
Broadcast shift change notes, VIP arrivals, or weather alerts
Amenity & Turn-Down Scheduling
Ensure delivery windows and special requests are handled on time
UnDesked is the easiest way to comprehensively modernize your frontline workplace operations.